FAQs & Corona

The trouble with life isn’t that there is no answer –

It’s that there are so many answers. Many questions – not only in turbulent times. And different every day. We hope to be able to help you every day.

What you should know

Frequently asked questions & answers

For your relaxing stay with us at Hotel Fulda Mitte, we have compiled the most important information and the most frequently asked questions and answers for you.

Do you have any further questions? We will be happy to answer your questions by phone or email.

Peter Reul

Your contact person

I am here for you

Peter Reul

Reservation staff

T +49 661 8330-908
E rezeption@hotel-fulda-mitte.de

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Hygiene guidelines

Feeling at ease and safe at the Hotel Fulda Mitte

Your health is particularly important to us. That is exactly why we always keep the safety, protection and well-being of our guests and employees in mind.

We have taken comprehensive precautions for you and your protection so that you can look forward to your well-deserved holiday.

Corona rules

Dear guests, the time has come! Finally: You MAY wear a mask. Even if you no longer have to. And a little distance does no harm in traffic, at the bar or anywhere else in the house.

Since the beginning of April, all Corona measures in Hesse have been lifted until further notice. Nevertheless, many still value a little distance for the time being and appreciate a masked counterpart.

Finally, we no longer have to admonish anyone – the only thing that remains is the request. Thank you very much!

The most important information

Your questions – our answers

Which services can I book via this website?

All services that we offer as a hotel can be booked via this site. You can book a conference room individually, or a room including the desired catering and also any required overnight rooms via this site.

Do I have to register for a booking?

Registration is not necessary. You only need to enter your contact details once, but you do not need to register or anything similar.

Are the search results displayed guaranteed to be available for reservation?

Yes, the page will only show you the available results.

Can I also book the necessary catering directly online at the Hotel Fulda Mitte?

Yes, you can also book our catering online.

Yes, you can also book our catering online.

Of course, overnight rooms can also be booked separately from seminar rooms.

Who is my contractual partner for a booking on this site?

The Hotel Fulda Mitte (operating company Venus Hotel- und Gaststättenbetriebsgesellschaft mbH) Lindenstraße 45, 36037 Fulda

I don’t want to book straight away but would like to receive a non-binding offer first! Is that possible?

We would be happy to provide you with a non-binding offer first. In this case, please use our contact form for your enquiry.

How do I know that my reservation was successful?

You will receive a booking confirmation by email after completing your booking.

What does this booking service cost?

This booking service is completely free of charge.

What exactly does the displayed price represent?

The displayed price is the final price including VAT.

Until when can I cancel my reservation free of charge?

Individual reservations can be cancelled free of charge until 4:00 p.m. on the day of arrival.

Do I need a credit card for my reservation?

90 % of the room rates we offer can be booked without a credit card. However, there are our early booking offers at discounted rates, which can only be booked with a credit card.

What is the difference between the room categories?

Our room categories differ only in location.
The standard rooms face a relatively busy main street, the superior rooms face a quieter side street, and the deluxe rooms are situated quietly facing a landscaped courtyard.

Are dogs allowed in the hotel?

You are welcome to bring your four-legged friend, please let us know in advance that you would like to bring a dog. We charge a cleaning fee of 12.00 euros per day and dog.

Where and when do I pay for my reservation?

Almost all reservations made are paid for at our hotel reception on departure. Only the early booking offers have to be paid in advance

Which payment methods can I use to pay for my reservation?

We accept all major credit cards (American Express, Visa, Mastercard, Diners), as well as EC cards and of course cash as a means of payment.

How much does it cost if I bring my partner?

For an accompanying person we charge 20.00 euros per night including breakfast for the companion. Please inform us in advance that you will be bringing a companion.

Until what time can I check in?

The hotel reception is open 24 hours a day, so in principle you can check in all night.

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Hotel Fulda Mitte brochure

Faq &
Corona

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Offers

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Early bird discount

Happy guests

We have been to many hotels in the world, but here in this hotel everything fits. Spotlessly clean rooms, friendly staff, no matter what area. The food is very tasty, and the price is okay. If we come to Fulda again, we will stay at this hotel once more. The town centre is less than 500 metres away and there is an underground car park.

Heike Baumgartner

Excellent hotel in Fulda. Ideal for trainings, conventions etc. Beautiful and well-maintained rooms. Very good food, whether at lunch or in the evening. Rich breakfast buffet, something for everyone. The staff is very friendly and helpful. I would recommend the hotel without hesitation.

Wotan

Very lovely hotel, friendly staff. Despite Corona and only few guests, everyone goes out of their way. Good food and every wish for breakfast is fulfilled. Fulda is a very beautiful town.

Heike Schäfer

We were very satisfied. A very nice hotel, excellent service. Very friendly staff, very good cuisine. The room was very clean! Everything was perfect, we will be happy to come back.

Mike