FAQs

The trouble with life isn’t that there is no answer –

It’s that there are so many answers. Many questions – not only in turbulent times. And different every day. We hope to be able to help you every day.

What you should know

Frequently asked questions & answers

For your relaxing stay with us at Hotel Fulda Mitte, we have compiled the most important information and the most frequently asked questions and answers for you.

Do you have any further questions? We will be happy to answer your questions by phone or email.

Buero Kopie

Your contact person

I am here for you

Matthias Balzer

Reservierungsmitarbeiter

T +49 661 8330-908
E info@hotel-fulda-mitte.de

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The most important information

Ihre Fragen – unsere Antworten

Which services can I book via this website?

Alle Leistungen, die wir als Hotel anbieten, sind über diese Seite buchbar. Sie können einzelne Hotelzimmer mit oder ohne Frühstück, Abendessen im Rahmen der Übernachtung oder auch eine Tagung buchen.

Do I have to register for a booking?

Registration is not necessary. You only need to enter your contact details once, but you do not need to register or anything similar.

Are the search results displayed guaranteed to be available for reservation?

Yes, the page will only show you the available results.

Can I also book the necessary catering directly online at the Hotel Fulda Mitte?

Yes, you can also book our catering online.

Yes, you can also book our catering online.

Of course, overnight rooms can also be booked separately from seminar rooms.

Who is my contractual partner for a booking on this site?

The Hotel Fulda Mitte (operating company Venus Hotel- und Gaststättenbetriebsgesellschaft mbH) Lindenstraße 45, 36037 Fulda

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We would be happy to provide you with a non-binding offer first. In this case, please use our contact form for your enquiry.

How do I know that my reservation was successful?

You will receive a booking confirmation by email after completing your booking.

What does this booking service cost?

This booking service is completely free of charge.

What exactly does the displayed price represent?

The displayed price is the final price including VAT.

Until when can I cancel my reservation free of charge?

Stornierungen von garantierten Buchungen sind bis 15:00 Uhr am Vortag der Anreise kostenlos.

Do I need a credit card for my reservation?

90 % of the room rates we offer can be booked without a credit card. However, there are our early booking offers at discounted rates, which can only be booked with a credit card.

What is the difference between the room categories?

Die Zimmer “Fulda” sind zur Straßenseite gelegen und klimatisiert. Da sowohl Petersberger- als auch Lindenstraße

Die Einzelzimmer „Fulda“ sind zur Straßenseite gelegen.

Doppelzimmer „Fulda“ sind zur Straßenseite gelegen und sind klimatisiert.

Doppelzimmer „Mitte“ sind ruhig zum begrünten Garten im Innenhof gelegen.

Familienzimmer „Fulda“ mit einer Schlafcouch, aufbettbar für bis max. 4 Personen, klimatisiert.

Suiten „Fulda“ mit getrennten Wohn- und Schlafzimmern, klimatisiert.

Are dogs allowed in the hotel?

Gerne können Sie Ihren vierbeinigen Freund mitbringen, bitte geben Sie uns nur vorher schon Bescheid, dass Sie einen Hund mitbringen möchten. Wir stellen pro Tag und Hund eine Reinigungsgebühr in Höhe von 25,00 Euro in Rechnung.

Where and when do I pay for my reservation?

Almost all reservations made are paid for at our hotel reception on departure. Only the early booking offers have to be paid in advance

Which payment methods can I use to pay for my reservation?

We accept all major credit cards (American Express, Visa, Mastercard, Diners), as well as EC cards and of course cash as a means of payment.

How much does it cost if I bring my partner?

Für eine Begleitperson berechnen wir 30,00 Euro pro Nacht inkl. dem Frühstück für die Begleitung. Bitte geben Sie uns im Vorfeld schon die Information, dass Sie eine Begleitperson mitbringen werden.

Until what time can I check in?

The hotel reception is open 24 hours a day, so in principle you can check in all night.

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Happy guests

We have been to many hotels in the world, but here in this hotel everything fits. Spotlessly clean rooms, friendly staff, no matter what area. The food is very tasty, and the price is okay. If we come to Fulda again, we will stay at this hotel once more. The town centre is less than 500 metres away and there is an underground car park.

Heike Baumgartner

Excellent hotel in Fulda. Ideal for trainings, conventions etc. Beautiful and well-maintained rooms. Very good food, whether at lunch or in the evening. Rich breakfast buffet, something for everyone. The staff is very friendly and helpful. I would recommend the hotel without hesitation.

Wotan

The close location to the baroque old town, but also to the train station is very ideal! Everything was very clean and the huge shower was great! The bed was very comfortable and the room facilities with the option of making a coffee or tea were excellent. The staff were very nice, helpful and cheerful in all areas. The food in the restaurant was very, very good and the bar was a great place to end the evening. The staff there were also great – you felt very welcome as a guest!

Heike Schäfer

We were very satisfied. A very nice hotel, excellent service. Very friendly staff, very good cuisine. The room was very clean! Everything was perfect, we will be happy to come back.

Mike